NRA Problems and Tourist Licence Issues in Spain: What Property Owners Need to Know

Published April 2025 · By Real Estate Lawyer Costa del Sol / Salama Legal SLP

NRA Problems and Tourist Licence Issues in Spain: What Property Owners Need to Know
Specialist help: If you have problems with your NRA or tourist licence registration in Andalucía, our specialist partners can review your situation: licenciaturisticaandalucia.es | licenciaturisticaandalucia.com

What Is the NRA?

The NRA (Número de Registro Nacional de Alojamientos — National Tourist Accommodation Register Number) is a Spain-wide registration system introduced by Royal Decree 1009/2024, implementing the EU Regulation on Short-Term Rentals. Since its introduction, all tourist accommodation platforms operating in Spain are required to display and verify this number before listing a property.

Without a valid NRA, your property cannot legally be listed on Airbnb, Booking.com, Vrbo or any other platform from January 2025 onwards.

Common NRA Problems on the Costa del Sol

1. Mismatch Between Regional VUT and NRA

The NRA is issued at national level and linked to the regional tourist registration (VUT in Andalucía). If there is a discrepancy between the data in the regional register and the NRA system — for example, different property descriptions, different owner data, or mismatched cadastral references — the NRA cannot be issued or may be suspended.

2. Operating Company Not Registered

Since the February 2024 reforms in Andalucía, if a third party manages the property (a management company, co-host, or property manager), this entity must be formally registered as the empresa explotadora. Failure to register the operating company can block the NRA issuance and lead to administrative proceedings.

3. Missing or Invalid First Occupation Licence

The first occupation licence (licencia de primera ocupación) is a prerequisite for any tourist registration in Andalucía. Properties without this licence cannot obtain a VUT registration — and therefore cannot obtain an NRA. This affects many older properties, rural properties and properties with unlicensed extensions on the Costa del Sol.

4. VPO Status

As explained in our article on common tourist licence mistakes, properties with a VPO (social housing) classification cannot be used for tourist rentals. Any VUT or NRA application for a VPO property will be rejected, and operating one in clandestinity carries sanctions up to €120,000.

5. Community of Owners Prohibition

Under the reformed Horizontal Property Law (Ley 49/1960), a qualified majority of owners in a community can vote to prohibit or restrict tourist rentals in the building. If such a prohibition exists in the community statutes, the property cannot obtain a tourist licence regardless of any other requirements being met.

6. Sanctions from Previous Owner

If you purchased a property where the previous owner was operating without a licence or had active sanction proceedings, these issues may affect your own registration process. Due diligence on a property's tourist licence status should be part of any property purchase on the Costa del Sol where the buyer intends to rent short-term.

What to Do if Your NRA Application Is Rejected or Suspended

  1. Identify the specific reason for rejection — the administrative letter should state the grounds
  2. Gather documentation — first occupation licence, community statutes, ownership deeds, cadastral certificate
  3. Consult a specialist before taking any further action — some issues have procedural solutions, others are fundamental obstacles
  4. File the appropriate remedy within the statutory deadlines — late appeals may be rejected
  5. Register your operating company correctly if this is the issue

What to Do if Your Listing Is Removed from Airbnb or Booking

From 2025, platforms are legally required to remove listings that do not have a valid, verified NRA. If your listing has been removed:

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Frequently Asked Questions

Why has my Airbnb listing been removed due to NRA problems?

Since January 2025, EU Regulation 2024/1028 requires all tourist rental listings to display a valid NRA. If your NRA is missing, invalid, or blocked due to an administrative issue (such as an unregistered operating company or a VPO classification), platforms must remove the listing.

How do I resolve an NRA problem in Andalucía?

The resolution depends on the cause. Common issues include unregistered operating companies (resolved by filing the empresa explotadora registration), VPO property classification (requires legal analysis and possible de-classification), or legitimacy problems with the original licence application. Each case requires case-by-case dedicated legal review.

How long does it take to fix an NRA issue and restore my listing?

Timeline varies by cause. Simple administrative corrections (operating company registration) can be resolved in days to weeks. Structural issues such as VPO classification or planning problems can take months and may require administrative appeals. Early specialist intervention is critical.

Need Help with Your Tourist Licence?

Our specialist partners at Licencia Turística Andalucía handle the complete process — from initial assessment to registration and NRA. Contact us for a referral or direct advice.